Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] I love these machines! We had an earlier version and decided to upgrade. Was hoping for improved suction, battery and room mapping - and wow did Shark deliver! Lower level of our house was perfectly mapped on the first run. We identified carpet areas and do-not-vacuum areas (under tables where they can get stuck in the chair legs, and areas with a lot of cords) and it’s been perfect ever since. Scheduled runs every other day - set it and forget it! Oh and it mops! Does a wonderful job on our kitchen and dining floors. I’ve been impressed with how much suction this unit has - it really vacuums well and keeps our floors clean for us. A great time saver!
[This review was collected as part of a promotion.] My Shark AI Ultra 2-in-1 Robot vacuums and mops at the same time. It has different cleaning strengths depending on how deep a clean I need. I had trouble getting signed into the app, my email got hung in the system. I had a hard time with customer service as well but eventually got to login. It requires a lot of set up upfront. It took me more time than I expected and some guesswork. I recommend pulling up the manual online before trying to set up the mop. It can use any floor cleaning solution or even just water. I was confused by the liquid fill lines at first. I have noticed it cleans just as good with plain water as with the detergent. I can actually see it scrubbing the tile clean. It will focus on any stuck on spots until clean. It has two mop pads included, but I wish it had four. I can somewhat mark carpeted vs hard floor. It will not allow me to mark rugs smaller than 10x10 or rooms smaller than 9x9 feet. My rugs are 5x7 or smaller. This means there are gaps on my tile that it skips entirely when mopping, everytime. It does have no go zones which are good for avoiding litter boxes and stairs. I have to do some pre cleaning work before I can use it. Like removing my smallest rugs, kitchen matts and picking up anything larger than a crumb. It cannot pick up large kibble dog food, for example. It requires more docking space than I anticipated, 3x5 feet of clearance. I don't have that anywhere in my home. But, have managed to get it to work in a 1x3.5 space in my entry way. I have a 1700 square foot southern style home in East, TX. I decorate with lots of furniture and rugs. Sometimes it gets stuck behind doors or on the base of my lamps and small rugs when vacuuming. It doesn't notify me to refill the mop water or tell me when the vacuum canister is full like I expected. The app will notify me when it has an error like getting stuck or clogged. It is smarter and better at cleaning than my old smart vacuum. Because, it systematically covers each room top to bottom. It just needs some fine tunning in the app and the ability to adjust and customize the map. If I rearrange or move the dock, I have to remap my whole house. Which also means I have to clean my whole house. It has to run all along each wall and piece of furniture unobstructed. I expected to be able to edit the map manually as needed and to be able to customize it for accuracy. Like marking small rugs and small rooms to their actual sizes. It is good for touch ups in-between normal cleanings. It doesn't replace my regular mop, broom or vacuum. It's more like a supplemental floor cleaner. I think this Shark Robot vacuum is ideal for houses that are already pretty clean, with less rugs and less furniture.
Hi there, I am really sorry to hear you weren’t entirely satisfied with your RV2610WD, your comments will be taken on board to ensure we can improve our products and services. I hope you will consider Shark in the future and if you require any customer service assistance, please don’t hesitate to get back in touch and our customer service team will be happy to assist you. https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us Kind regards, Shark Clean US
291 ? 'Showing 291 out of ' + (reviewSummary.TotalResults || '291') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '8') + ' out of ' + (reviewSummary.TotalResults || '291') + ' reviews'"> Showing 8 out of 291 reviews
Zoe 2 has been my greatest friend. She never argues when I ask her to clean a room or rooms and always acts like she is happy to help me. We had a couple of problems which were caused by myself and quickly resolved. She does a much better job cleaning and mopping then I did and I thought I did a good job. I would highly recommend either of the mopping, cleaning models. I have both because of two levels and wouldn’t trade them for any other cleaning product. Love the self emptying model because you just don’t have to worry. Zoe2 does it all. All in all, don’t hesitate to own one or more, they are fabulous.
Originally posted on sharkninja.com
So far so good! Just had back surgery and cannot clean! We named her Rosey and she has kept my main area clean! Haven't mapped other levels yet.
Originally posted on sharkninja.com
I bought the Shark AI ultra 2-1 about 2 weeks ago and it is like changing. It was easy to set up and does a great job vacuuming and mopping. It had made our lives so much easier!
Originally posted on sharkninja.com
[This review was collected as part of a promotion.] What I love about this is that's it's just easy. I work outside the home and my hours can be all over the place so I don't always want to spend my time vaccuming/cleaning up but I like a clean house. This feels like I'm able to set it whenever I need and I come home to a house that's cleaner than I left it. I think it does a pretty good job working around my furniture but I do think in mapping my space it missed a few corners. I haven't tried to use the mopping feature yet - I need to set the carpeted areas in the house so it knows that to vaccuum and what to mop. I love the idea of the mop SO much because of the cleanliness aspect (I hate mopping more than vacccumming) but the set up does feel time consuming. That's probably the biggest con - that it requires an app and set up and that all takes time. It's not a big deal to me but I can see how that would frustrate some people. You also need good wifi to have it work. I will say it's a little louder than I would have expected but I get used to it very quickly. I would have also loved the one that empties it's own filter - just one less step for me if everything about it is easy/hands off - but like I said everything else about it makes less work cleaning for me so that's a win.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
I received the Shark AI Ultra 2-n-1 Robot about 2 wks ago. The mapping was pretty fast. The first clean vacuumed & mopped well, not as intricately as I would, but I’m a neat-freak. Having 14 orthopedic surgeries with the most recent total hip replacement on Oct 31st this has helped reduce my chores as well as pain. PROS: With LiDAR my robot explored, mapped and cleaned efficiently. This robot doesn’t “ram” into my furniture or walls. It knows where it mapped and has a good general sense of where to clean even if I forgot something on the floor (i.e., trash bin) The suction & roller brushes collect quite a bit of dirt/dust despite just cleaning 3-4 days ago. (And I live alone) CONS: The robot cannot travel across a carpeted area to a vinyl floor area without literally picking it up and moving it to that room. (This is when I select a single room) Shark should have a progress status either in percentage of left to clean or how much it has cleaned. Also Shark should have a map with the exact location during the process. All in all a good purchase. Older models don’t have all the features this possesses, so purchase this one and unless you wish to spend CONSIDERABLY more money for other brands/models.
Originally posted on sharkninja.com
[This review was collected as part of a promotion.] I’ve always wanted a robot vacuum, I wish I’d have gotten one sooner. Right out of the box I placed it on the base station and initiated set up. It was very easy to setup a new account in the app & to connect it to Wi-Fi. Vacuumed well & navigated the room ones mapped. Haven’t tried on my non carpeted areas yet in order to use the mop feature but excited to set up that next!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This vacuum is so cool! I am so excited that I no longer need to vacuum by hand and that I can set the shark to vacuum and mop from work. This works so well! It picks up everything and I'm so happy that I don't need to go behind it with a vacuum. I also like that I can trust that my floors are clean after it mops! The mop pads are also washable and reusable! I also like that hair does not wrap around the vacuum anymore. I also like that it is mapped to my home. It also picks up cat hair very well! So happy with this and would absolutely recommend it!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I have recently gotten to try this shark 2in1 robot vacuum. And I’ll start off by saying it’s super easy to set up to get it ready for use. It talked to me so tgat was a little surprising. I liked how it mapped my house. Even thought the mapping wasn’t perfect. I’m still struggling on how to add my carpets to the map. But overall I’m very pleased. It really helps with daily cleaning. Especially in a busy household!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
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