Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] It’s my first time to own something from Shark and this Shark IQ Robot really exceeded my expectations. It has great concept, design and performance. I was so amazed looking at the robot cleaning the carpet row by row and it turns 45 degrees angle whenever it bumps into something and then moves 2 steps forward and continue cleaning (by row). Sometimes it gets confused and it turns and turns to look for a new area to clean as it tries to make a map of the house. It also senses everytime I turn it off and place it in a new room. I placed it inside our master’s bedroom from the guest room, at first it was turning and turning then moved a lil bit so I just left it for about an hour. When I came back, it was sitting right where I left it and to my surprise, it was able to clean the room row by row. The app was so easy to use and follow. It sends out notifications which is really great. This Shark IQ Robot appears to be of good quality. It has great construction and design but it has some weight. Initial charging should be 6 hours in order to reach its full potential. It has good suction and it makes my life easy! I’m super happy with my new Shark IQ Robot. I’m a very busy Mom with 2 boys and a baby so you can just imagine how busy I am. I highly recommend it!
[This review was collected as part of a promotion.] We got this 2 weeks ago. We had approximately 10 runs right now however we've been getting a lot of error notification. Most of the error is about not being able to go back to the dock and something about the sensor. I was just surprised that after cleaning the area multiple times (approx 3158 sq ft in total now), the shark robot still couldn't find his way home. Since I scheduled the cleaning when I'm at work, the robot will be stuck in the corner, draining all his battery until I can manually return him to the dock when I get home. Believe it or not, most of the time, the robot literally about 2 steps away from the dock, so I don't get why he couldn't go home and the battery was at 65% when it supposed to go back to the dock. Need more runs perhaps? With the sensor thing, I think it mostly covered by dust that is why it stopped working. Other than that, the self cleaning base is real handy, being able to activate through app is also great, though what can you do when you get the error knowing that you won't be home for another 8 hours. I will continue to work on the kinks, so far it's demanding more attention than I would like it to be. It would be wonderful if this starts working without any error at least once.
Hi, would like to check in with you over the phone the phone to see how things are going and learn more about the frequent error notifications as this is not a common occurrence. Please know that we are here to help- kindly email us your contact information to helpfulshark@sharkninja.com so that a Robot specialist can connect with you to answer any questions or concerns that you may have.
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Only had this for over a year.. consistent errors. And now it won't run for more than 5minutes without an error and having to reset. Huge disappointment for the Shark name.
I have had multiple roomba and finally decided to get a self-emptying shark. This thing rarely self empties, it's always complaining that it cannot. Smaller things is tries to pick up cause it to stop running. It memorizes where it goes, and then I have to constantly reset if I want to add rooms to it. Sometimes I want it to only focus on one room per se. The app is really hard to use and the syncing between the vacuum and app not good. Really disappointed in this purchase.
No credit given. When I get a refund I eill then give a better review. Until then No.
Originally posted on sharkninja.com
I noticed some are saying it doesn't go to certain rooms. It does. Depending on the size of your house, it may take up to 10 runs. Once it's mapped, label your rooms. Then it can do those certain rooms.
This is my first robot vacuum and really love it. This vacuum pick up almost everything from the surface. It's keeping my living room very clean. It worked with out wifi, just I can't take advantage of all the features available but still it did it did a remarkable job. I love it.
Originally posted on influenster.com
Loving the vacuum itself. We have it going for about a week or two now. It figures thinks out. Just fascinating. Hubby said hard copy instructions was incorrect though. Had to go online for correct info.
This product does vacuum autonomously, but it does not go to specific rooms as advertised. It always starts in the room it’s located and completes that area, regardless of whether you want all areas vacuumed or not. It’s not a great product.
This product vacuums autonomously, but it doesn’t go to rooms as it’s advertised. It’s had ample time to map our house, but it always starts in same room and never quite makes it where it needs to go. Would not purchase again.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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