Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] This is my first time ever owning a Shark vacuum. My dog doesn't shed alot but the women in the house (there are three of them) lose a ton of hair. So with that being said my favorite thing about this vacuum is that the hair doesn't get all wrapped around the brush roll. My last vacuum had so much hair wrapped around it. It was so easy to put together. I didn't even use any directions. It was easy as 1, 2, 3. And boy does it look sharp. It's a really nice looking vacuum cleaner. I like that it isn't big and bulky so it's easy to store away. My most favorite thing about it is that you can detach the pod to clean in other places then the floor. Like up high places or I used it this way to vacuum my stairs. It made it so much easier than carrying the whole vacuum up with me. The suction is great to. My old vacuum was really old so when I started using this one I was shocked how well it picked up and how great the suction was. It's also easy to empty. This vacuum is a dream.
Pros: I have a wife and daughter who have long hair and this vacuum does an amazing job of cleaning the carpet with no hair on the brush roll. Suction is great. The self cleaning power pet brush works flawlessly with zero hair wrapped in the pet brush or the brush rolls. Con (only one but a big one): While the powerfins work perfectly, there is a major design flaw that I am surprised none of the reviews have mentioned (there are a lot of 5 star reviews from those that received the product for free, surprise!!!). When you try to use it in the lift away mode (or when you try to lift the vacuum with the handle on the canister), the canister lid pops open with the slightest nudge. The canister is held in place with a tiny strip of plastic that over time will surely wear out. This is such an easy to fix design, I wish Shark would have kept the latch from the Apex model. I have attached photos of the tiny wedge that latches the canister lid. Verdict: Do not buy if you plan to use the vacuum in the lift away mode. Due to the latch being plastic, I suspect that this design flaw would make the entire vacuum unusable in some time as the plastic wedge wears out. If you only plan to use it in the upright mode, it works flawlessly. I truly wish it did not have this issue, unfortunately I will be returning it.
Thank you for taking the time to provide us with your review. We are happy to hear that you are enjoying the performance of the Shark® Rotator® Lift-Away® ADV DuoClean® PowerFins Upright Vacuum. We are sorry to hear that the dust cup top lid opens when lifting up the unit. This should not happen. We would recommend reaching out to our Customer Care Team to have this looked into. They are available at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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Pros: Good suction. Nice tool placement. Headlight is awesome. Handles shag carpet really well. I love that there is no tube on the side near the vacuum head. Cons: It's light and has a high pitch squeal. The cord is way too short. I have another Ninja vacuum that I can plug into one outlet downstairs and get the entire downstairs area in three different rooms and our house is NOT small. The new vacuum requires me to plug it in to 3 separate outlets to cover the same area. If the canister were more of a wide/flatter design, I'd be able to get under just about anything.
Originally posted on sharkninja.com
I JUST LOVE IT!!! Having 2 Labs that constantly shed, this vacuum is absolutely great!
Originally posted on sharkninja.com
This is my second Lift-Away model. The first one lasted for about 10 years. I will not buy this ever again. They changed the basic function of the Lift-Away. With the old model the power head still functioned and you could vacuum underneath beds, etc. Not now. It is a frustrating design change. I also noticed the cord is about 2 to 3 feet shorter, meaning I have to stop and change outlets to reach all the corners of my living room. The other negative is the poor quality of the seals. I smell and taste dust as I am using this machine and the outside of the canister gets coated with dust. On the plus side, the dust canister holds more so there are less trips to the waste can.
Originally posted on sharkninja.com
Well let me start by saying it picks up good, but it is heavy an hard to maneuver. If you have a bad back forget it. I have used it a few times an it kills my back. I assumed it was self-propelled. Well it isn't. I would never had ordered it if I had known. Do yourself a favor an get a different vacumn.
Originally posted on sharkninja.com
The vacuum seems to work under normal conditions. However, we have two Bernese Mountain dogs who shed A LOT. After vacuuming the house once, we had to take the rollers off to remove the dog hair. Also, the vacuum didn’t pick up all the hair. We had to make multiple passes over the same areas.
Originally posted on sharkninja.com
I have owned four, including this new one, Shart Upright Vacuums. I love Shark Vacuums but this one was a little disappointing. The cord is not as long as my others and the vac does not lay down flat to get under furniture like the others I have. I should have read all the description before purchasing but it does have awesome suction and I love the DUO bars.
Originally posted on sharkninja.com
This vacuum is about half the weight of the one I replaced, but is so much more powerful and easy to use. I love the detachable body that you can use to do stairs without carrying the whole vacuum. I would love about six more feet of cord, but I would definitely buy this again for the ease of use and powerful suction.
Originally posted on sharkninja.com
I have purchased three shark vacuums before this one and loved them. This thing.. hands down the worst item I have spent money on. The “new and improved” brush roller that’s never supposed to wrap with hair? Literally stops working every single time I vacuum. I spend more time taking this vacuum apart and trying to fix it than I do actual cleaning with it. If this had been my first Shark product, I would never buy another thing from them. They have cheapened their products up, so the plastic is thinner, the tubing is smaller (clogs so easy), they moved the dumping latch so it’s opposite of the handle, making dumping it awkward and messy, the roller never works, the bristles and rubber bristles rubbed off after a month or two, they took the light off the handle so you cannot see when cleaning behind or under things… it’s basically the worst. Don’t buy it. Their older models are much better. I should have returned it immediately, but I thought maybe it would grow on me.. it didn’t, I have had it a year. I’m one clog away from putting it in the trash. Don’t buy this.
Originally posted on sharkninja.com
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