Shark® Rotator® Lift-Away® ADV DuoClean® PowerFins Upright Vacuum with Self-Cleaning Brushroll

I have purchased three shark vacuums before this one and loved them. This thing.. hands down the worst item I have spent money on. The “new and improved” brush roller that’s never supposed to wrap with hair? Literally stops working every single time I vacuum. I spend more time taking this vacuum apart and trying to fix it than I do actual cleaning with it. If this had been my first Shark product, I would never buy another thing from them. They have cheapened their products up, so the plastic is thinner, the tubing is smaller (clogs so easy), they moved the dumping latch so it’s opposite of the handle, making dumping it awkward and messy, the roller never works, the bristles and rubber bristles rubbed off after a month or two, they took the light off the handle so you cannot see when cleaning behind or under things… it’s basically the worst. Don’t buy it. Their older models are much better. I should have returned it immediately, but I thought maybe it would grow on me.. it didn’t, I have had it a year. I’m one clog away from putting it in the trash. Don’t buy this.

Love this vacuum. Has great suction and light enough to carry up and down stairs.

This is my second Shark vacuum with the first being the NV752 (purchased approx 12/17). My NV752 still works amazingly well but I wanted a dedicated vacuum on each level of my home. I purchased the LA502 in December of 2022 in the hopes that it would eliminate the need to unravel my hair from the brush roll. It has lived up to that feature which is nice but I still prefer my NV752, hair wrapped bar and all. I just did a test between the two. **I have a German Shepherd who sheds constantly so the amount of hair in the canister is a good reference.** I vacuumed first with the LA502 and it did a decent job. There wasn’t as much hair as I expected there to be. I then went over the exact same floor with my old NV752 and the about of dog hair in the canister was a shock. The beater bar of the LA502 doesn’t seem up to efficiently cleaning the dog hair from the carpet. Aside from my other dislikes (all personal preferences), I am very disappointed in how this vacuum performs. I’m sure it would be fine for a pet-less home or with pets that shed far less than mine. Overall, I have resigned myself to the fact that I need a bristled brush roll in my life, even if it means unraveling my hair from now until eternity.

This was a gift from my daughter in FL I live in PA. I loved the Shark I've had for several years, as I could lift the entire pod from the floor nozzle and still vacuum the carpet. Now it detaches from the floor nozzle! Having the pod attached makes it much harder to handle, and impossible to get under furniture. Cannot for the life of me figure out why you designed it this way. I will ask my daughter to check into returning this vacuum, even though I've used it for a few minutes. It performs well, but it about breaks my arm to use it!

This vacuum has great suction and picks up dust and pet hair very well. It’s cumbersome to vacuum the stairs but I’ll try different ways and hopefully find an easy way to vacuum each stair.

I am a HUGE fan of the Shark vacuum, the best model made was the UV810 I hope to see one like this again. I purchased the LA502 model and the design on this one is all wrong. The team that designed this one must not vacuum. The first problem is the cord length, why would you do a 25' cord? I can barely get one room vacuumed with this short of a cord. In my family room I have to use 2 different plugs to get the room vacuumed an extra 5 or 6 feet would have helped, each room I vacuum I have to move the cord. The other thing is the placement of the cord, why would anyone want to bend over to wrap the cord it should have been placed higher up. The height of the base at the bottom is a tad too high as I can't go under my cabinets with this model, I have to now bend over using the wand. The lift away is a 2 part process the other 2 models I had, had a one step release and lift away. I would still be using the UV810 model but the hose broke away from the base and was not repairable. I did get 3 years out of it but I would have expected 5 years. I prefer the smaller pathway as I can get in between chairs and small tables without having to move them. On the good side this vacuum has good power and picks up dirt like no other brand.

Web site says 12.3 lbs. Actually weighs 14.5 pounds. Misleading. Specs are wrong. Time wasted. Support stated that "these are made from different materials". 2.2 pounds worth? I don't thinks so.

Lightest weight HEPA large vacuum ever. 3rd Shark vacuum upgrade-BEST. Max power mode is faster than operator. Auto adjusts wool rugs to wood floor.