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The Model # 15577 Store-It Canopy Roller Bag works great when correctly assembled, but the directions accompanying are incorrect and confusing and should be revised to facilitate proper assembly. The Canopy Roller Bag is structureless, except for the rigid bottom end of the bag with the rollers and feet. Structure is added to the rest of the 41.9-inch long Roller Bag by placing the sturdy bottom of the CANOPY SHIPPING BOX in the roller bag, but this is not clearly indicated in the Roller Bag instructions. Instead, the Roller-Bag instructions start with the following note: "We recommend using the bottom half of this cardboard box as an inner support." One would assume the noted recommendation refers to the box that the Model # 15577 Store-It Canopy Roller Bag is shipped in, but that is incorrect, as the Roller Bag is shipped from ShelterLogic in a 19.5" X 20.5" X 6" flapped box that does not separate into a top and bottom half. Instead, it becomes apparent only from the first photo illustration in the Roller-Bag instructions that the above recommendation refers to the bottom half of the CANOPY SHIPPING BOX and NOT the much smaller box that the Canopy Roller Bag is shipped in! These ambiguous and/or incorrect instructions likely account for the difficulty that many users have in using the Canopy Roller Bag (see negative Reviews). However, when the Roller Bag is correctly assembled using the bottom of the CANOPY SHIPPING BOX as the structural addition, as is illustrated in Photo 1 of the Roller-Bag instructions (Insert bottom of shipping box into bag.), the Canopy Roller Bag works great! ShelterLogic: Please review and revise the instructions for the Model # 15577 Store-It Canopy Roller Bag so the instructions clearly denote the use of the bottom half of the CANOPY SHIPPING BOX as an essential additional element to the Canopy Roller Bag. Thanks!
Originally posted on shelterlogic.com
Very handy item to make sure all components stay together during transport and storage. Thank you.
Originally posted on shelterlogic.com
We're happy you're happy! Thanks for sharing!
This works very well to store our 10 X 20 Canopy Cover.
Originally posted on shelterlogic.com
I have had two canopies with enclosures and extensions for 4 years and have been storing them back in their beat-up cardboard boxes. The worst part is I store them in overhead storage in my garage. Its a heavy awkward and obviously precarious situation up on the ladder. These bags are much bigger than I expected. I mean, the measurements are accurate, but it is hard to tell how much they really hold until you start putting things in. I bought three, to not overstuff them, but barely filled each halfway (I have 2 canopies, enclosures, extensions, extra augers). These bags definitely made my storage solution much better. The rollers work great. The only thing I wish it had (as an improvement) would be a solid/hard back on the underside. This would cause them to loose their ability to compact to almost nothing when empty, but I would like the extra support in the bag when lifting.
Originally posted on shelterlogic.com
We are glad to see that you are pleased with your storage bag! We appreciate your feedback and will be using this proactively. Thank you for taking the time to share your thoughts and for choosing Shelterlogic!
The bag is probably worth about 10 bucks . . . maybe. It is very flimsy and has tiny wheels that don't support a 10x20 inside of it. (One of the wheels now flips around and it's impossible to roll.) The sides and bottom sag so badly that it rubs on the pavement and getst holes in the canvas. It flops around in the van too. I can't pick it up by myself because it's so unruly. The first time we used it, we dragged in 3 ft, realized it was hitting the pavement and saw there were holes in the canvas around all the wheels. We have decided to put bungee cords around it in 3 separate places, not for the holes, but to support the cargo inside! We put it on a dolly cart to move it because the wheels are junk. I wish I had never bought it! More hassle than solution.
Originally posted on shelterlogic.com
Hello, We are very sorry to hear about this! We strive to provide a quality product and can assure you that this is not a common occurrence. This bag also has a one year warranty and if you are still within that time period we suggest filing a claim and having it reviewed and resolved. Below we have provided the link to the form for your convenience. https://www.shelterlogic.com/support/forms/warranty-claim/ Thank you
for several years we kept or tent in the original box, we only use it two maybe three times a year. The box finally was unrepairable and I searched every store and online for a storage container that would fit the pipes with no luck then I saw the Store It Bag - it is the perfect size for the tent my only recommendation to the company would be to make the sides more solid to make it easier to handle if you are loading it in a truck or car due to the weight of the pipes But this fits and has room to spare
Originally posted on shelterlogic.com
Hi Carol, We are very happy to see that you are pleased with your bag. We are always looking for ways to improve our products and will use this feedback proactively. Thank you for taking the time to leave this review and for choosing Shelterlogic.
Ripped and parts broke and fell off with normal use.
Originally posted on shelterlogic.com
Hello, We are sorry to hear you are not satisfied with your storage bag. This product does come with a 1 year warranty from the date of purchase. We would be happy to discuss this further with you. Please give us a call at 1800-932-9344 and mention your review when calling. Thank you
I bought two of these ShelterLogic canopy storage bags because it claims to be big enough to hold a 6 or 8 leg canopy that is 10' x 20' which is just what i was looking for. There are no storage bag sizes on the add so I incorrectly assumed the bag would be large enough for the nearly 7 foot legs of a normal canopy. The first time I actually saw the real size of this storage bag was when I received it and it shows on the box that this storage bag is only about 4 feet tall. very disappointing. I guess this canopy storage is only made for Shelter Logic canopies or something.
Originally posted on bedbathbeyond.com
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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