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My headline says it all. Aside from the money spent significant time getting it together. Now it's broken and unusable.
Originally posted on bedbathbeyond.com
Hello Linda, we're very sorry to hear that the Simply Essential™ 8-Foot Offset Cantilever Umbrella did not hold up as we'd expect, and that's certainly not the experience we'd like our guests to have! We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're always happy to help make things right if needed, and please feel welcome to contact us if you may have any additional questions or concerns. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
broke bracket first time used with slight breeze would not buy cheaply made
Originally posted on bedbathbeyond.com
Thank you for bringing this to our attention Larry, we absolutely apologize that the umbrella did not hold up as well as we would expect. We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're always happy to help make things right if not satisfied for any reason, and please feel welcome to contact us if we may offer any further assistance. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
I thought that this was a great by, my husband put it up looked great went to open it and it the top piece snaped right off very disappointed
Originally posted on bedbathbeyond.com
We'd truly like to apologize that your new umbrella arrived with a defect, as that's certainly not the experience we'd want our guests to have. We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're happy to help make things right with a return or accommodation as needed. Please feel welcome to contact us through the following link if you should have any additional questions or concerns. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
Likely a good reason for the price. Got it home , all set up only to find out the next day the solar lights do not work. Wish I had know that before filling the base with sand. It does however provide good shade coverage
Originally posted on bedbathbeyond.com
Lite weight. Solar lights don’t work.
Originally posted on bedbathbeyond.com
The only instructions are assembly. No operators manual.
Originally posted on bedbathbeyond.com
Hi there, we're sorry to hear that the umbrella did not include the operator manual and we do apologize that the umbrella was not as expected. We would be happy to help with the operator's manual. If you need further assistance please use this link to contact us https://www.bedbathandbeyond.com/store/knowledgecenter/home/
This umbrella is larger than it looks, covers an entire section of the patio. It has lihhts and the holder. All for an excellent price
Originally posted on bedbathbeyond.com
Purchased this umbrella summer of 2021 - upon set up, a piece broke. Thinking it was a defective item, I exchanged for another of the same model. We've barely been able to use it. It was opened approximately 3 times during the summer of 2021 due to flimsiness. This summer (2022), on the first day using it, it flipped over the side of our deck because the "arm" of the umbrella broke. Not to mention it needs to be weighted down with 6 bags of 10 pound sand and a cinder block. :(
Hi there, we're sorry to hear about your experience with your purchase and we do apologize that the umbrella was not as expected. We will be sure to share this feedback with the appropriate team. If you need further assistance please use this link to contact us https://www.bedbathandbeyond.ca/store/knowledgecenter/home/
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