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My headline says it all. Aside from the money spent significant time getting it together. Now it's broken and unusable.
Hello Linda, we're very sorry to hear that the Simply Essential™ 8-Foot Offset Cantilever Umbrella did not hold up as we'd expect, and that's certainly not the experience we'd like our guests to have! We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're always happy to help make things right if needed, and please feel welcome to contact us if you may have any additional questions or concerns. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
broke bracket first time used with slight breeze would not buy cheaply made
Thank you for bringing this to our attention Larry, we absolutely apologize that the umbrella did not hold up as well as we would expect. We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're always happy to help make things right if not satisfied for any reason, and please feel welcome to contact us if we may offer any further assistance. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
I thought that this was a great by, my husband put it up looked great went to open it and it the top piece snaped right off very disappointed
We'd truly like to apologize that your new umbrella arrived with a defect, as that's certainly not the experience we'd want our guests to have. We do take this matter seriously and we'll be sure to use this feedback toward any potential improvements in this item. We're happy to help make things right with a return or accommodation as needed. Please feel welcome to contact us through the following link if you should have any additional questions or concerns. -- https://www.bedbathandbeyond.com/store/knowledgecenter/home?wmSkipPwa=true
I haven't shared any experiences with the bad reviewers. This umbrella has been great to me. I like to take care of all my stuff so naturally I bought a cover for this and I keep it on whenever it's not in use. This is my second season with it and it still looks new. I filled the weight with sand and it's adequate. Since this is a lower end umbrella the material is a smooth, thinner nylon instead of thick canvas and there are pros and cons. Pros are it looks better and seems more fade resistant. Cons are it's thinner so up close it looks cheaper, it allows more light through but I don't mind and it wears out faster. The paint is a beautiful metallic brown and it's very sharp when in use. Bottom line, if you're patient and not rough on things then this should be a great item that will last a long time. Don't leave up in strong winds though.
Likely a good reason for the price. Got it home , all set up only to find out the next day the solar lights do not work. Wish I had know that before filling the base with sand. It does however provide good shade coverage
Lite weight. Solar lights don’t work.
The only instructions are assembly. No operators manual.
Hi there, we're sorry to hear that the umbrella did not include the operator manual and we do apologize that the umbrella was not as expected. We would be happy to help with the operator's manual. If you need further assistance please use this link to contact us https://www.bedbathandbeyond.com/store/knowledgecenter/home/
This umbrella is larger than it looks, covers an entire section of the patio. It has lihhts and the holder. All for an excellent price
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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