Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] Absolutely love this little pond. Comes with everything for hours of fun. Has a water spout that sucks up the water once you pump it and it recycles through over and over. Comes with buckets, duck, frog, and more. All of my kids love playing with this from the 2 yr old to the 11 yr old.
I received this product May 1st and now 2 weeks later, the product isn't as much fun as it was the first time. My three kids ages 2, 3 and 6 love this product. However, the pump plastic stressed so easily, even after the first few days that it no longer pumps any water. Even the handle part feels like it's broken. You can tell on the outside how stressed the plastic became after being used. It is really sad as this was my 3 and 6 year olds favorite part. We have other step2 products that have lasted us for many years so we are disappointed this didn't last longer.
Please contact at us 1-800-347-8372 Monday - Friday, 8:00 am - 11:00 am and 12:00 pm - 5:00 pm EST, and ask for a Customer Service representative who will assist you in order to find a resolution to your satisfaction.
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it sold out. I'll try again next time.
Red tipping bucket does not fit properly in place and falls out, so does not function as expected.
Originally posted on step2.com
So many missing parts that we cannot put together or play.
Originally posted on step2.com
The pump, which is the reason this was purchased, has never been functional. If step 2 corrects/sends a replacement I will update.
Originally posted on step2.com
Thank you for contacting Step2. We are sorry and apologize about your product issue. Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. This would include sending any necessary replacement parts at no charge with proof of purchase if product within warranty. Regards, Step2 Consumer Service
Shipped very quickly. Easy to assemble. Gift for our 3 year old granddaughter who loves it, calls it her “splash party”. Older siblings, ages 8 & 6, had fun playing with it too.
Originally posted on step2.com
I have 2 boys and knew my 4 y.o. would love pumping the water as he was always asking for the water hose to create running water in our previous water table (used & was missing parts includinga leg we had to make out of wood). I like that my 10 month old is able to play with and in the water pond at the bottom, while the older one pumps and dumps water from above. I will say it takes several pumps to get enough suction going to get it started which is good & bad depending on how motivated my 4 y.o. is at getting the water flowing on his own. Overall I happy I waited for this type of water table that accommodates both age ranges and abilities of my boys.
Originally posted on step2.com
Really easy and quick to put together! The kids absolutely love it!
Originally posted on step2.com
Love the Pump and Splash Discovery Pond! I purchased this Discovery Pond for my grandkids, especially for my 20 month old grandson with special needs. He isn’t able to walk yet so sitting in the bottom ground level pond enables him to have a blast with the rest of the kids.
Originally posted on step2.com
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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