Ratings Snapshot
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Ratings Snapshot
I purchased this specifically for washing dishes. So I use dish soap in it. I love it! I bought it a couple of years ago. ! I love the stainless steel look even though it’s plastic. The sensor sometimes does get clogged - but if you turn it over and run hot water over that dispenser spout, it clears itself out really quickly. To do that you do have to empty all the soap and I only do it when I have an issue I don’t have regular maintenance for it. Since I’ve had it, for about three years, I’ve only cleaned sensor area twice. I would definitely buy this again for another sink area in the bathroom. I do not think it would be good for lotion, however because it would be too thick. This dispenser is made for plain soap. I also wouldn't recommend the Bath/Body antibacterial kind with the little beads and sparkles in it as it could clog the dispenser.
Overall, this is an attractive soap dispenser with some nice features. However; it has numerous design flaws that cause me to not recommend it. Firstly, it takes AAA batteries rather being rechargeable. That is OK but the battery access door requires a screwdriver, and you have to turn the unit upside down to replace the batteries. Doing so will most likely spill any remaining liquid from the top of the unit unless you can hold the lid on securely throughout the process. The battery door is also on the bottom of the unit which is exposed to wet areas like the surface of your sink. While the battery door is recessed a bit, it still is not the best placement for something that will be used in wet areas. The unit does work and look good, but the mentioned design flaws cannot be overlooked.
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I would assign 0 star if that was an option. It never worked. I put the batteries in; absolutely nothing happened. Not even a red light to at least indicate that something was wrong. Absolutely no response whatsoever! I unfortunately no longer had my receipt. Big disappointment! I was surprised to see this product still being carried. One would think that it would have been phased out by now!
I have these in every bathroom and the kitchen NEVER ONE PROBLEM WITH ANY ONE OF THEM. Also they are all still using same batteries for almost a year not had to replace yet. I love these so much I actually bought 3 EXTRA ONES in my pantry for housewarming gift or if one of mine ever falters. I think a lot of these reviews are user error. If you don't put in right soap and put your hand over sensor it ain't gonna work, FOLLOW THE DIRECTIONS! FABULOUS PRODUCT COULDN'T BE HAPPIER!!
Clogged up, doesn’t work. I agree with some of the other reviewers that BB&B should remove this from inventory. There are so many reviews with the same issues that I am experiencing. Unfortunately, I paid full price for it at the time and not on clearance like some of the others. I also see that B&B has quit responding to all the negative reviews and telling buyers to refer to the website. Do the right thing and get rid of it.
I received it as a stocking stuffer gift and really liked it but after I put in the batteries and then the soap, I could only hear the motor. Nothing dispensed.
According to review it clogged and I’m assuming that’s what mine did. I changed batteries and it just lights up without dispensing. Glad it was clearance for like $4. Maybe I’ll try running hot water through it but this is a crappy one for sure.
When I first unboxed these to use in my home, I was really excited about how well they seem to work. But after only a couple of months, I have discovered that even with battery change and soap refill, they clog up and the sensors stop working. So it’s clear that you get what you pay for and there was a reason these were on clearance. The boxes are gone & it’s too late to return. Not the best product I’ve ever gotten. #lessonlearned
It worked great for the first couple of weeks then died. Refill and fresh batteries didn't resolve the problem. Junked.
These are worthless...don't work well and batteries were out within a month of use!
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