Ratings Snapshot
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Ratings Snapshot
This blender is sturdy, sleek and powerful. I mostly use it to make smoothies for my kids but the detachable blending whisk is really useful for baking muffins and cakes. Having kids, I also like the safety button. Superb battery life.
I thought I was buying a great Immersion Blender but after a few months the button is so hard to hold down and gets stuck. As I am using it just stops working and I have to pull it out and reposition to hold button down much harder that it hurts my hands. Terrible!!! I wish I saved the box and papers so I can sell it or send it back to the manufacturer-I bought it in December 2020 and is only 6 m months I have it. I don't want to use it anymore I'm Ready to throw it away
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
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I I am happy to buy this products
Who knew my husband would really enjoy this CRUX artisan Series 7.5" cordless Immersion Blender so much, since Christmas gifting, each day since, he has used it to froth his 2PM stovetop espresso to a frothy heady sip. Now on to enjoying whipping up other uses and recipes! Easily recharges, easy to clean, comfortable to handle, great price, quick delivery and packaged. Thank you BB&B for a successful Christmas gift!
I buy this product. I’m so happy to buy. It is good product to use it.
I love that there is no cord to get in the way. I don't like that you have to hold both the lock button and the start button for it to work. That makes it awkward to use. It also has only 1 speed. It's on or off no, in between speeds. I understand there may be safety reasons for having to hold on the 2 buttons, but there must be a better way. Manually holding on the start button should be enough.
I have had my immersion blender for well over 2 years now and I just love it. I originally just used it to blend soups in the pan, but have now started using it for other things like whisking eggs. Never had an issue with it. I do take care to clean it immediately and make sure it is completely dry before putting the cover over the bottom bell. The handle fits very comfortably in my hand. Has a great kid safety feature where you have to push two buttons at the same time, but it is not difficult or awkward . I highly recommend this product!
It easy to use can move around the and about in the kitchens
After four months, the blades stopped spinning. The power is fine (the whisk will spin) but the blades will not. After much back and forth with Crux customer service, they said they do no replace the blade attachment and that I will be refunded if I show them a photo of the cord cut. Why would throw away electronics that work, when the problem is the part with the blades? Wasteful and frustrating. Just send me the bladed unit! Wasteful and frustrating...
This product did a great job for about 6 months before we started having issues. It worked, with some odd sounds for about another 6 months- intermittently. Now 12 months in its broken with a piece of the attachment stuck in the connecter. Not worth it.
Hey there! Thanks for reaching out. I’m really sorry to hear this about your product, but I bet we can make it right. Just give me a call at 1-866-832-4843 or shoot an email to help@cruxkitchen.com.
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