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This is an update on a previous review. The color is grey not chocolate as described and only the top portion of the back gets hot. I wish the whole back got hot. It’s ok and comfortable And I do enjoy using it. I just hope it last some people said the heat stopped working I’m not sure if the whole back ever got hot or not but if it did it didn’t last long. It was pretty expensive too. With all the being said I do use it every night
I liked it but only the very top gets hot the lower back doesn’t get hot I’m pretty not sure iis supposed to and I can’t exchange it for a new one to find out because they are all out of stock. Now I feel stuck with a broken one. I can still use it as a back rest but for the price it should do more than that. The description says heated backrest and it is not just the top near your neck gets warm. The color is definitely not chocolate brown as advertised it’s more of a gray shade
Unfortunately the heating element only converted the neck area & not the lower part of the back. Because This was not identified in the promotional information the gift receipt ent needed to return it.
Best investment for my back therapy.
This was a gift to myself for Christmas. Yes, I have been wanting this backrest for a while and decided to get it before they ran out. I’m so glad I did! The backrest is amazing and the added bonus of being able to heat it up is superb. I’m in love with this UGG product. If you are gifting it to someone special, I am certain that your gift will be a sensation. This is the BEST gift ever!
Delivery was fast and professional. Jose M. From DoorDash did a great 👍 job. Bed Bath & Beyond was great and provided a great experience.
Ordered this and recd. today. I'll be returning tomorrow. Not at all what I expected. Color is not chocolate or dark brown. More of a grayish color. Quality doesn't match the cost at all.
I bought this because I thought it would be nice to sit with and read a book or watch TV but I was totally disappointed it only gets hot at the very top rhe rest of it is cold not happy! I would not recommend to anyone poor design
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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