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This baking sheet is horrible. When it starts to heat up in the oven it pops, makes a loud bang and then twists so all the items end up in a corner of the pan.
Originally posted on BedBathAndBeyond.com
So unhappy with this baking sheet! I honestly thought that I was burning everything & no matter what I tried there is no getting it cleaned! It was an absolute waste of money.
Originally posted on wilton.com
My wife has been making numerous Pumpkin Rolls for friends and family and coworkers for at least 25 years. Today 11/22/20 she has determined this to be the BEST pan for making them. The perfect size and depth. No funny smells. No warping. No burning. Oh and they are the best Pumpkin Rolls in central Southern Indiana.
Originally posted on wilton.com
I'm very unhappy with these pans. I was very excited to purchase 2 of them. Brought them home, washed them and made cookies. About 5 minutes into the baking process I noticed the bottom of the cookies were getting dark. I had the setting on 350 which was lower than the 375 recommended on the recipe. I lowered the temp to 325. The cookies were completely doughy on top. 2 more minutes in and the entire bottom of the cookies were burnt to a crisp. The pan is still stained. Tried again at a lot lower temp, same result. Very bummed.
Originally posted on wilton.com
Hi Stacey, Some staining can be normal, we do recommend lowering temperatures for dark coated pans. Please use the Contact Us link on our website to email our consumer care team, or call us at 800-794-5866 between 8 a.m. and 4:30 p.m. Central Time Mon-Fri. if we can be of more help.
Have two of these baking sheets but cannot use them because during the baking process, they BOTH will suddenly WARP with a loud pop sound. This is a shame because they sure are nice looking sheets.
Originally posted on wilton.com
Hi Razor, Warping often occurs due to uneven surface heating - that can be because of your oven or because of the sheet itself. Please use the Contact Us link on our website to email our consumer care team, or call us at 800-794-5866 between 8 a.m. and 4:30 p.m. Central Time Mon-Fri. if we can help with this.
Clearly something is wrong with the material or coating on the pan. Burns everything. Need a complete refund. Yes, i reduced the temperature when cooking- still ruined everything. Bottoms burnt , yet rolls or cookies not cooked
Originally posted on wilton.com
Hi there, If we can help, please contact us directly, but you may need to contact the place of purchase for a refund.
The pan is supposed to be "heavy gauge" to prevent warping, but the pan is turned up at one corner. Cookies and chicken get burnt on the edges, and the oil from both discolor the pan. To not become hockey pucks, cookies need to be taken out almost raw in the middle. I would not recommend this product to anyone. I will definitely find another brand of baking sheet/Cookie sheet once I am completely fed up with this pan ruining itself and ruining my food.
Originally posted on wilton.com
Hi Rosieb, I'm so sorry to hear that you had trouble. Darker coated pans do sometimes need a lower temperature, because the surface holds more heat. If there's anything we can do to help, please use the Contact Us link on our website to email our consumer care team, or call us at 800-794-5866 between 7:30 a.m. and 4:30 p.m. Central Time Mon-Fri.
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