612 Reviews
Most Helpful Positive Review
Excellent Humidifier
BlueHorizon.11 years agoI bought this humidifer after exhaustively looking through humidifer reviews, both here and on Amazon. I selected this model, even though it didn't have the highest rating, because there were so many five-star reviews who explicated (in some cases point by point) that the people giving one-star reviews had clearly not read the directions. It is a humdifier, not a rocket ship, so you can see why people might opt out of looking through the manual, but it is a really good idea. Without the manual, we wouldn't have known to put it off the floor (we have it on a plant stand in our room) and I wouldn't have known how important it was to clean out the tank regularly. Having done both those things, this is an exemplary device. It puts out a very fine mist (similar in consistency to the mist my nebulizer spits out) and keeps the room very comfortable, even when turned on to a very low level. I don't get condensation anywhere, and it doesn't leave the room feeling like a swamp; just a pleasantly non-dry room. It is extremely quiet. It's helped my dry skin, my asthma and allergies, and my husband's snoring. We both sleep demonstrably better with this humidifer than we did without. It's the perfect size for a bedroom and good even when we haul it out to the the living room. I fill it about every night (and do a quick wipedown at the same time) and clean it about once a week. I am THRILLED that it doesn't need a filter.
Most Helpful Critical Review
Stay away from this one
Tedd.11 years agoI bought 2 of them, one for each son's bedroom. Initially they worked great, quiet, putting out a good amount of mist. After about a month of daily use one just stopped putting out mist. I followed the instructions and could not get it to work. The light is on, fan is blowing, just not generating a mist. I took it back to BB&B and they took it back no questions asked and ordered me a new one, delivered to my house at no charge. Last night (about 3 weeks later) the other original one had the exact same problem. I've fiddled with it and still can't get it to put out a mist. It's going back to BB&B tomorrow. I'll be getting a different one this time. I had previously purchased Holmes humidifiers and they lasted for years without issue. I only had to replace them because they just got old and dirty. I'd recommend going with that brand instead.
customer reviews
Showing 1 - 20 out of 612 reviews
Best humidifier ever
I have this product for years and it made such a difference in my quality of life: I breathe and sleep better and I have fewer sinus episodes. The breeze spreads evenly in the air and the device is also very silent. Definitely a buy!
Replaced under warranty
Replaced under warranty. The only reason I purchased this unit is because the original unit went bad within months of original purchase. I ended up paying full price for a similar unit if I had purchased elsewhere. Not worth full asking price at their website, regardless
Poor quality materials
Had to throw away within 20 minutes. My daughter dropped the top about a foot off the ground resulting in the bottom from separating from the tank. Clearly our fault and hence can’t return but shocked by the quality for such a light drop to break the water container.
White humidifier
The white is actually quite purple. The company was kind enough to send me clear tanks to replace the “white” tanks
Can't get clean
While this humidifier runs great, very quiet and efficient, it is impossible to clean!! I have even reached out to customer service asking about it and nothing has worked. We had to throw the top away because even though I followed the directions and used distilled water, there was gross buildup. Would like to try the top-open version of this product and see if it is easier to use.
No More Stuffy Nose
Cool Air Mister allows me to sleep without getting a stuffy nose. It brings just the right amount of moisture to my bedroom.
cool look, poorly constructed
While cleaning the device, I bumped the tank slightly against the sink, resulting in a nick along the perimeter of the tank. At that point, the humidifier couldn't function without leaking little by little. This occurred within the warranty timeframe, so I contacted Crane customer service to request a replacement tank. They obliged. Then, within a week of receiving the new tank, I discovered that fastening the tank's cap a little too tightly can crack the tank. Lesson learned, this device needs to be treated extremely gently or it'll crack then leak. You get what you pay for, cheap price and cheaply made.
Gets the job done
I like the range of the dial/ amount of mist but hate the fact that there is a light. The light brightens the whole room and when using it aside a crib for baby this is really inconvenient and basically purposeless other than telling you it’s not working which would be obvious without the light.
terrible
Couldn't even get the bottom open to put water in it, it is stuck. Came with no Instruction and built really cheaply. Returning it.
Works well, but design flaw makes it messy.
It looks nice and provides good mist when it's on. The tank has a flat bottom that is in contact with the water in the basin, so every time you lift the tank to refill, water is pulled up and drips everywhere. It's messy and there's no way to avoid it with this design.
Gets Moldy even if you constantly clean it
We initially liked this product but after over 3 weeks of use it has black mold inside the tank. I was meticulous about emptying any left over water every morning and still got mold build up. Due to the design, I cannot completely clean out the inside of the tank and I wont use this with mold inside it. Waste of money!
pain to clean
This looks great but it is very annoying to clean with areas that are hard to get to. I literally have to use a QTip to get to certain spots. It often does not work with the red light going on and I have to figure out why it is, adjusting it, emptying some water, etc. I do not know if there is anything better so we are keeping and using but wish I had one that was easier to clean.
Looks and works great
Bought this a year ago and it is perfect. Easy to use. Keeps our dry NYS house static free.
Mold and Mildew
This thing accumulates so much mold and mildew that your constantly cleaning and some is so hard to get. I hate it for that reason. It’s disgusting.
Nice, quiet mist
We love this humidifier. The best part to me is the light is not very bright which does not disrupt my sleep. Its quiet, yet covers a reasonably big room. Will buy again.
Stopped Working
First of all, this is so poorly designed meaning water leaks and drips every time you refill the humidifier. Very inconvenient. More importantly, the humidifier became very noisy- so much so that I could no longer use in my bedroom. Lastly, it stopped working. It turns on and the motor seems to be working but mist does not make it through the top. I don't recommend this product.
Great Humidifier
Bought this unit about 6 years ago at BB&B and it still works great. I drain the remaining water every morning and let everything air dry & wipe down with vinegar & water once every week or two.
Not impressed
Although it was great at one point, This item completely stopped working after 3 months of use.
One small problem
I really like this style, it's cool looking. One small problem, the small opening at the top makes a moderate whistling sound! Otherwise it's like other humidifiers, it doesn't fill up all the way and you need to clean it.
Love it
Quiet and adjustable
Showing 1 - 20 out of 612 reviews