3152 Reviews
customer reviews
Showing 1 - 20 out of 3152 reviews
Pick Another Machine
I've had this for a year it worked well until it completely stopped responding after a descale. Nespresso's only solution was to replace in a less desirable color/finish. Not only do I have to ship the broken machine back, but the replacement machine has a 6 month warranty instead of the 1 year of the original machine. I'm sure the replacement will also prematurely cease to function. Don't expect this machine to last.
Outstanding coffee
[This review was collected as part of a promotion.] All the hype is true; it produces outstanding coffees.
hotter coffee
[This review was collected as part of a promotion.] I purchased a new machine because my old machine was no longer heating the water enough. It seems to still be not quite as hot as expected but it is better than it was with old machine.
Leaks after a year!
After a years worth of use it started leaking and trouble shooting didn’t help. As well as weekly cleaning. It was amazing up until this.
Solid little machine
Solid little machine! It’s still going strong after 7 years and makes a great cup of espresso. It’s a little noisy, but I can overlook that because the product is sturdy, makes great espresso with amazing crema.
Originally posted on influenster.comBuy something else.
Machine has been a nightmare. It no longer pulls in water and after troubleshooting we still have a non functioning machine. I would purchase a different machine after all the issues we have had. Nespressos only solution is to troubleshoot some more.
Absolutely terrible machine!
As a long-time and devoted Nespresso fanboy, I bought this machine some time ago and it worked for a while, but now, after a brief hiatus, it flashes a double orange light. I try to descale it, but it won't even let me! I search the internet for help and discover that many people are apparently having a similar issue. I try to factory reset, but it won't let me because I need to descale, but can't because it doesn't recognize the insanely complicated descale kabuki dance I'm trying and failing to perform.
Disappointed
We got our first machine as a wedding shower gift. After 8 months the machine died. They sent us a new one and less than 2 months later this one is also dead. I am so disappointed as I had one of the older machines and it was amazing!!! But these newer models don't last. It doesn't make sense to me.
Best coffee
I use my Nespresso every day and it is the best coffee maker. Super easy to use and very convenient. Use it in the morning and in the afternoon. You can have a bigger or shorter espresso.
Originally posted on influenster.comHorrible
Hands down the WORST machine. Our 4th one died today after only having for 5 months. It’s too bad they can’t figure out how to build a machine that works. Do NOT buy. Not worth the heart ache.
Don't buy.
We purchased this machine and it went kaput within a week.
Great quality coffee maker!
[This review was collected as part of a promotion.] I love my Nespresso Vertuo Next! From the crema on top to the rich flavor, it is hard to make coffee any other way at my house. The machine is rather quiet and makes coffee much quicker than a drip system. I have not tried a carafe yet, but anything from a single espresso to double espresso to a cup is quick and easy. I would definitely recommend this Nespresso machine to anyone looking for an upgrade.
Not the best
[This review was collected as part of a promotion.] I returned it , went for an older model due to the quality of the machine .
Variety and service is SO GOOD
[This review was collected as part of a promotion.] I was gifted this machine and it wasnt' working after a couple months, after a 15 minutes phone call with the service team, not only did they walk me through how to clean the machine, they quickly replaced my machine and I was enjoying single, double, intenso, and other types within a week. Such a great experience both with my new machine's yummy options as well as a fantastic backup team to ensure I don't go without coffee :)
I retuned it for the original one
[This review was collected as part of a promotion.] Honestly, I what I liked about the vertuo next is the size of the coffee it can make but I like the durability of the original machines.
Who needs starbucks
I have heard so many bad things about this machine, but I have one at the office that I have had for over a year now and it consistently just delights me with the frothy coffee.
Originally posted on influenster.comLove!!
I bought this for my dad as a gift who gave it to my husband when he upgraded. He kept it at work until I mentioned wanting one to make lattes. I used it a few times and love it!
Originally posted on influenster.comAwesome machine
It is a great machine with the right pressure that make a perfect balance in the coffee. If you want to drink a good coffee go for Nespresso Pixie!!
Originally posted on influenster.comFirst class coffee
[This review was collected as part of a promotion.] The Next makes a superior cup of coffee, espresso and double espresso. So easy and convenient to use. I have two places and I have a Next in both locations. Better coffee than SB and much more economical.
DO NOT PURCHASE
I’ve gone through two of these machines in the last two years now and suffice to say this is a terrible model. The original very vertuo with the automatic lid worked perfectly at my mom’s, she’s never had an issue and she’s had hers for 4+ years. The first time I had to replace this version was when a waterline broke (I was in the phone with customer service troubleshooting, the machine leaked coffee every time I made a cup). Now the replacement machine they sent can’t make more than one cup of coffee before overheating, and it only makes 1/4 cup with a regular 7 oz pod. I even got the beautiful and pricier copper version of this machine, still works terribly. Do NOT purchase this model. Service via coffee pods / shipping and other Nespresso items are great, so I want to be clear this is not a knock on Nespresso itself but just this model of their vertuo line of machines.
Showing 1 - 20 out of 3152 reviews