1349 Reviews
Most Helpful Positive Review
Greatest coffee machine ever!
AnneJohn.5 years agoWe've always loved the aroma of coffee, but never liked it plain. Every Christmas we've been tempted to join the Keurig craze, but we liked the idea of crema and froth. This year we were shopping at BB&B and the scent of coffee was in the air. A person was demonstrating the machine and offered to make us a cup. The machine was so beautifully crafted and simple to use and the coffee was so creamy and wonderful! The capsules are recylable--they even provide the return mailing bags postage free--and the coffee is sustainably grown! This particular machine allows you to make regular coffee or espresso which is great. It comes with an assortment of 12 different coffee and espresso flavors to start you off. The capsules are available through Nespresso and some varieties are available on Amazon. PERFECT!!!!!!!!
Most Helpful Critical Review
Nice machine...but the jury is out...
Liberty.5 years agoI really wanted to love this machine! However, I have a few concerns and am not sure I'll keep it. 1. Major concern - the machine does not brew the coffee hot enough. I contacted Nespresso and a rep told me the more intense coffees brew hotter - I have not found this to be true. 2. Second concern: cup size; this is not built to hold a typical American cup - your cups should be taller. Also, larger cups do not sit easily on the base. 3. The photo shows a clear item, next to the frother - not sure what that is and it was not in my box. 4. Nice feature - You need to be patient with trying the various coffees in the package to determine which you like best - but the assortment is very nice. I am not sure whether the stronger regular coffees work for me - and I don't want espresso every day. 5. On the "plus" side; - Frother is very nice - easy to use. Machine is solidly-built.
customer reviews
Showing 1 - 20 out of 1349 reviews
My own personal barista
I’m in love with this machine. Espressos, cappuccinos, the best coffee, iced coffee, etc all at your fingertips. The milk frother is a game changer. Totally worth the money paid. I highly recommend!
Don't buy
Stoped working after 4 weeks. Called and they refuse to give me a new one so. I returned it. Bad service and bad product
Lukewarm beverages
Product is attractive & the technology behind reading the pod barcodes is impressive. However, at the end of the day no one wants lukewarm coffee. Did not matter if it was coffee or Espresso wasn’t even close to being the appropriate temperature.
Quick and easy
Got it for a Christmas gift love it. Have wanted one for a long time
One cup at a time
This is the best machine I ever had, and makes the best cup of Joe
Great service!
Thank you , J’Asia!
No Gift Wrap
Please refund the portion of payment I paid for gift wrapping this item. It wasn’t done.
we got none working machine
Machine is not working and the replaced one is not working either
Poor written instructions
However, the instructions are very bad and confusing on the cleaning to set up. Took us forever. Doesn't tell you if the water container can be placed on the side or just the back, since it swivels. there are no instructions on how to make expresso size or program coffee amount. I had to go on Youtube to find it. Coffee is amazing
Love eespresso? You will love this!
This Nespresso squeezes every bit of the pod contents. It literally froths the espresso.
Amazing Machine
[This review was collected as part of a promotion.] The best homemade coffee I have made for myself. I have become an at home baristas
Coffee for one
When my partner passed away suddenly on May 15, 2022- I found the pot of coffee he use to make us everyday was too much for just me. I found myself making too much for one person- I miss his coffee. Well- this machine has served me well since I got it- no more making more than I need.
Originally posted on bedbathandbeyond.caQuality over Quantity
For starters I am not a coffee drinker. I will have a cup of coffee once in a blue moon. My wife however has her cup of coffee everyday. The coffee is not watered down and is top quality coffee according to the taste and the way my wife hollers after she tastes every cup. However, one down side is that we were used to having a Keurig and being able to make hot cider, and other things instead of just coffee. If Nespresso can make pods for tea, hot cider, and cappuccino I would then be able to throw my keurig out and fully commit. Please look into adding drinks other than coffee.
Nespresso
I absolutely loved the one I had before so when it broke and I bought this one to replace it I was shocked by the difference’s. First your coffee is cold, I hate all this foam and again your coffee is cold
great!
So happy I gave this machine a try! It has changed my life!
Water leaking on the side & pods is not scanning
Called customer service she told me they can send the machine for repair & for the mean time I don’t have a machine to use
Love this machine!! Been using a Keurig for years but the taste and quality of Nespresso is a thousand times better. I am very satisfied with this purchase!
Huge waste of money
The frothed stops working. After speaking with representative who watched me use the frothed, she suggested I was using the wrong milk! I used the same milk I always used. Why would I need several milks on hand in case one wasn’t right? They sent a new frothed which worked for a while and then stopped working. Don’t wSte your money on this.
Good coffee
I bought this after seeing one at a friend’s house. I have had it for over a year and it’s working great. I use the coffee maker and frother daily. I use regular tap water. The coffee is good and the variety on line changes all the time. Often they have excellent gifts with a purchase but you do have to buy a lot. The pods come in various sizes from espresso up to 14 ounces. The quality of coffee is better than the other brand. It’s rather expensive.
Great coffee
[This review was collected as part of a promotion.] Really happy with machine so far - easy to use, great tasting coffee, and appreciate that the pods are recyclable. Milk frother far exceeds expectations.
Showing 1 - 20 out of 1349 reviews