frequently asked questions - Afterpay

Afterpay is a service that allows you to shop now and pay later, always interest-free. With Afterpay, your purchase will be split into 4 payments, payable every 2 weeks.

Afterpay is available on bedbathandbeyond.com and in Bed Bath & Beyond stores.

Simply shop online, add items to your cart and select Afterpay as your payment method at checkout. First-time customers will need to create an Afterpay account (with instant approval decision) and returning customers will simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping cart must be eligible for Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Simply download the Afterpay mobile app, follow the in=app instructions to set up the Afterpay Card, and use the Afterpay Card with Apple Pay or Google Pay to make a contactless payment at check out. You’ll pay 25% at the time of purchase and take your purchase home that day.

You will make your first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Check out the Afterpay Payments FAQ

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

Visit our shipping page for more information by clicking here.

Yes, Afterpay is available for purchases, minimum of $10 on Bedbathandbeyond.com and in our Bed Bath & Beyond stores. To check the amount you have been pre-approved to spend, visit the Card tab of the Afterpay app or in your account details on afterpay.com. Please note, pre-approval is not a guarantee of approval at the time of purchase.

Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.

Afterpay purchases follow our standard return policy. You can return your online Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here..

To return a purchase to the Afterpay Card, simply open the Afterpay app, navigate to your Profile tab, tap Afterpay Card, and tap Return an order to launch the Afterpay Card to tap at the register. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Afterpay will be notified once your refund is processed. Your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. Note that the length of payments will never go beyond six weeks after the purchase date. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth instalment payment and charge the remaining amount to your third payment.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms, Installment Agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here