Mattress Comfort Guarantee
Bed Bath & Beyond is proud to offer a Comfort Guarantee for your mattress purchase. Our 120 day comfort guarantee will provide you with the peace of mind needed when selecting your mattress. We realize that it can be a difficult adjustment to change from an existing worn mattress to a new mattress.
Please allow 30 days after delivery for your body to adjust to your new mattress.
If after this adjustment period you are not happy with your mattress, call our Home Delivery customer service experts at 1-844-4BBBHOME (844-422-2466) and we will gladly exchange it for a new mattress within 120 days from the original delivery date.
To process this exchange, we require a $99 processing and pick up fee. If the new mattress is more expensive than the original one, you will simply pay the price difference.
The Guarantee allows for a one time exchange, each mattress is a custom order made for you and can not be cancelled, returned, or refunded once submitted for order.